Privacy Policy
Disclaimer of Liability
At Rock Island Gear, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Collection of Personal Information
We collect personal information such as your name, email address, shipping address, and payment details to process your orders and improve your shopping experience. This data is only used to fulfill your requests and will not be sold or shared with third parties without your consent, except as required by law.
2. Use of Information
Your information is used for processing transactions, managing orders, and improving customer service. Occasionally, we may send promotional emails with product updates or special offers, but you may opt out of these communications at any time.
3. Security
We take reasonable precautions to protect your personal information and use SSL (Secure Socket Layer) technology to encrypt data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
Disclaimer of Liability
Rock Island Gear shall not be held liable for any damages, losses, or injuries arising from the use of our website or products, including but not limited to direct, indirect, incidental, or consequential damages. While we strive to provide accurate product information and maintain secure transactions, we do not guarantee the website’s availability, reliability, or accuracy at all times.
Delivery Terms
We offer delivery within Canada and internationally. Shipping costs and estimated delivery times are calculated at checkout based on your location. While we aim to meet our delivery estimates, delays may occur due to factors beyond our control. Rock Island Gear is not responsible for any delays in shipping once the order has been dispatched.
If your order is lost or damaged in transit, please contact us immediately, and we will work with the carrier to resolve the issue.
Product Information & Warranties
We make every effort to provide accurate descriptions and images of our products on the website. However, slight variations in color or appearance may occur due to differences in display settings.
All products sold by Rock Island Gear are warranted to be free from defects in material and workmanship under normal use for 30 days from the date of purchase. If you receive a defective item, please contact us to arrange a return or exchange. Beyond this, we do not offer additional warranties unless expressly stated.
Intellectual Property & Trademarks
All content on this website, including logos, images, graphics, and product descriptions, is the intellectual property of Rock Island Gear and is protected by copyright laws. Unauthorized use or reproduction of any material from this website without our prior written consent is strictly prohibited.
The Rock Island Gear name, logo, and other trademarks used on our website are the exclusive property of Rock Island Gear. Use of our trademarks for any purpose without written consent is prohibited.
Payment Terms
We accept payments via major credit cards, PayPal, and other available payment methods as shown at checkout. All payments are securely processed. Your payment details are not stored on our servers, and transactions are encrypted for your protection.
All prices listed on the website are in Canadian dollars (CAD). Payment must be received in full before we process and ship your order.
If you have any questions about our Privacy Policy or require further clarification, feel free to contact us at [email address]. By using our website, you agree to this Privacy Policy and the terms outlined herein.